Subscription shows as expired even though it’s active

This is a known bug in the current app version that can cause an active subscription to incorrectly appear as expired. An update with a fix will be available very soon.

In the meantime, you can usually restore access right away by following these steps:

1. Delete the app from your device

2. Reinstall it from the App Store or Google Play

3. Open the app and sign in with the same account you originally subscribed with

In most cases, access is restored immediately after signing in again.

If the issue persists after reinstalling, contact support and include the email address used for your subscription.